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Contact

Contact Ahom Cybersecurity

One email address, what to put in your message, and what Ahom Cybersecurity can and cannot help with.

Getting hold of Ahom Cybersecurity takes one email and no forms. This page covers where to write, what to put in the message, how long an answer usually takes, and the handful of requests about Practical cybersecurity for everyday people and small businesses that we are not able to help with.

Email us

[email protected]

One inbox, watched by the people who write here. No queue number, no autoresponder, no bot that closes your message after a week.

What we cannot do

We are a site that writes about Practical cybersecurity for everyday people and small businesses, not a service that acts for you. That means no account recovery, no standing between you and a third party, and no one to one advice. The reasoning is in the legal notice.

Telling us we made an error

Point at the error rather than describing it in general, and we will deal with it fast. The mechanics, including when a change gets a dated note, live in the editorial policy.

What to include

The more specific your message, the faster the answer.

  1. The question first. We read the first two lines properly and skim the rest, which is honest rather than rude.
  2. The page address, if there is one. Describing an article is much slower than pasting its link.
  3. What you saw and what you expected. Those two together solve most of what arrives in the inbox.

Response times

A working day or two is typical. Silence past a week almost always means the message never landed, so resend it before assuming you were brushed off.